On May 1st this year, the Australian Prudential Regulation Authority (APRA) released its prudential inquiry into the Commonwealth Bank of Australia (CBA). This report, into a formerly trusted Australian institution, was commissioned following a number of damaging incidents of misconduct and regulatory breaches. The review identified, among a range of issues, inadequate governance oversight and highlighted the lack of board challenge of management reporting. Read More
Governance Evaluator recently had the pleasure of catching up with Bronwyn Pike, Chair of Western Health. Bronwyn is regarded as an exceptional leader and is highly skilled and experienced in the health sector through her past role as Minister for Health. Bronwyn also has long-standing commitments to social justice, refugee health, community education, e-Health and environmental initiatives. Read More
Fi Mercer caught up with Alison Brown who has just finished her PhD study that examined the characteristics of effective governance of healthcare quality.
Alison has an extensive background in the health sector as a physiotherapist, quality manager, past director of ACHG, founder of Alison Brown Consulting, director of Darebin Community Health and accredited convener for Governance Evaluator.
Fi Mercer, Founder of Governance Evaluator, shares some Governance Evaluator and personal insights and learnings about some strategies for knowing when and how to be strategic or operational at a governance level or in other words when to soar and when to dive like an eagle in search of its prey. Read More
Fi Mercer caught up with Dr Marie Bismark to go through the key tips from her insightful and informative keynote presentation at the VHA Governance Conference, April 2018.
In 2017 Safer Care Victoria and the Australian Safety and Quality Commission created new Clinical Governance Frameworks. Dr Sue Matthews shares her tips on how to lead positive outcomes for the key areas of focus for Clinical Governance.
“As a leader in an organisation, you have to role model what you expect from others, not just by doing the right thing but by asking the right questions and then feeding back”.
How do board in camera sessions help induct new directors?
Scheduling regular in-camera board sessions are an important principle of good governance, particularly in the current environment where Governance Evaluator are witnessing a growing number of new directors on the boards we are working with. These sessions are great for new directors to find their voice without fear of disrupting the official board meeting.
Consumers in the NFP and health sectors are being empowered to choose their services from the providers they trust. If these consumers are not satisfied with the service they receive – or reportage of the service they intend to use – they will simply shop around for another provider. Worse still, if they do not experience safe and quality services, they may be harmed. In this new environment, boards need to realise that their first priority, and that of their organisations, is to respond to their consumers’ requirements and work hard to build their consumers’ trust.