Community Sector

Content tailored specifically and benchmarking available for the not-for-profit, community, education, association and government sectors.

Look at the Governace Evaluator features below and please have a chat to us about our special offer for groups of 5 or more ….

5 key Governance Evaluator features

Have a look at the 5 comprehensive features that this program offers Community Boards for their incredibly affordable ongoing subscription.


An evaluation questionnaire commences the journey for director orientation and education, exposing the key elements for effective governance in the Community Sector.



  • 9 modules with 44 questions that only takes less than 45 minutes to complete
  • able to complete one module at a time and do the other modules at a time to suit you

Orientation and education for effective governance framework

  • 9 modules for the Community Sector
    • Strategic Direction
    • Risk and Compliance
    • Finance
    • Service Quality
    • Board Relations
    • Board Composition
    • Board Processes
    • Key Stakeholder Engagement
    • Continuous Review and Development
  • each module commences with a brief easy to read introduction that notes recommended best practice and contextualises the question

Platform for discussing results

  • Question and answer choices clearly set the scene for the Chair or External Convenor to discuss results with directors and glean valuable comments


The questionnaire will provide an easy to read, one page traffic light report that immediately highlights areas of risk to action, comparisons for trending and annual sector bench marking.


Easy to interpret results

  • a traffic light report is presented on one page under the 9 modules and key question headings
  • results are instantly generated when all directors have completed their questionnaire
  •  one page aggregate result for the whole board to view
  • one page result for each director to view

Easy to use results

  • perfect basis for the individual interviews
  • the chair or external convenor are presented with comments and key themes generated by the questions
  • board planning sessions and actions can be based on the results of the traffic light report, directors comments and key themes



The instant action plan immediately starts to provide support and resources for the board’s KPI’s on their journey for addressing the identified risks and building their own capabilities each year.


The Writable Action Plan

  • is instantly generated once all directors have completed the evaluation questions
  • only has recommendations for questions receiving a yellow or a red
  • the recommendations in the action plan are hyper linked the online manuals for immediate support and resources for resolving issues relevant to the Community Sector
  • is in a writable format so after the board planning session for agreed actions, the action plan can be manipulated to focus on the 3 or 4 key areas for the boards attention. These then become the boards KPIs and also have a traffic light system.
  • the action plan once set, can be changed as progress occurs and downloaded to go out with the board papers prior to board meetings for the boards oversight role for their key KPIs.



The comprehensive support resources ensure success for the board’s journey to address the identified risks and building its capabilities in the

Community Sector

The support resources are:

  1. Online Governance Manual
    1. with policies procedures and templates under the 9 core modules for effective governance
    2. can be down loaded and changed to suit the nuances of the organisation
    3. is hyper linked to the action plan for prioritised information and resources
  2. Online Resources manual –
    1. With information and fact sheets under the 9 core modules for effective governance
    2. can be down loaded and changed to suit the nuances of the organisation
    3. is hyper linked to the action plan for prioritised information and resources
  3. Training and support for Chairs, CEOs and Board Support Persons webinars, face to face and events
  4. Education for the 9 Modules – webinars, face to face and events for connecting great ideas and solutions
  5. E-Newsletters thought leadership and calendar of events
  6. TV portal for housing above education and support events and e news letters

Community Sector External Convenors

It is best practice to have an externally led process for Board evaluation every three years. The externally led process for evaluation gives an opportunity for a more robust process. The program is designed for the chair to lead the board through evaluation on the subsequent years

Why choose an External convener?

  • Participants will be more frank as they have a neutral person to discuss their results with which made the whole process better
  • the advantage in having an external convener is that you as the chair is at “arm’s length” from the process which makes for more neutrality
  • it results in a very clear report that gives 3 -4 actions for the board to focus on

Dr Tim Denton Chair, Kardinia Health, 2014

The Governance Evaluator Accredited External Convenors

  • Sector specific skills
  • Available exclusively for the Governance Evaluator Program

Please contact us if you wish to inquire about our sector specialised External Convenors

Further Information            Demo Case Studies

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Why start with evaluation for building board capabilities?
“I’ll start at the gym as soon as I lose 10kg”………..
How often have we thought or heard that?

It’s just the same with evaluating anything we do. We feel we need to get it ship shape before we dare to look at it and then make a plan for action.

Evaluation is a great place to start – seriously it really is, as only then can we identify what we need to do and most importantly what we need to put our energy into first to make a sustainable change/improvement.





I look forward to the day when this tool is just a foundation product that the chair and the board use every year, without even thinking,
for their evaluation and development requirements

John Maher, Chair Person